Room Mate Macarena, Madrid Gran Vía

Know Before You Go

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from May 10 to September 30. Pool access available from 10:30 AM to 6:30 PM.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.
• Fees: Fee for buffet breakfast: approximately EUR 19.95 for adults and EUR 19.95 for children The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available This property uses some wind, solar, and geothermal energy; some water is reused through a grey water recycling system Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Dogs are not allowed in public areas, including restaurants, bars, terrace, pool areas and meeting rooms.
• Dogs must be leashed outside of the guestroom.
• Dogs are not allowed to be unattended in guestrooms, except during breakfast hours.

Special Checkin Instructions

• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.
• Guests must receive written permission from the hotel in advance in order to check-in with their dog.
• Breed restrictions apply.
• Guests traveling with a dog must present their pet's current vaccination record and liability certificate at check-in.
• Dogs must not weigh more than 88 pounds (40 kilograms) and must be at least 1 year old.
• Full details will be provided by the hotel.