Tierra Atacama Hotel & Spa

Know Before You Go

• Pool access available from 9:00 AM to 9:00 PM.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• A car is not required for transportation to and from this property.
• Guests can access their rooms with a mobile device.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%.
• A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Checkin Instructions

• Prior to arrival, guests must complete online registration with the property via a secure link.
• Guests will be asked to provide the property with a copy of their passport before arrival.
• Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details.
• Front desk staff will greet guests on arrival at the property.
• Guests are recommended to download the property's Hoteza mobile app before check-in.
• Information provided by the property may be translated using automated translation tools.